90-Day Insurance · Restore in Minutes

Disaster Recovery · Your Safety Net

Every deletion goes to a 90-day trash bin before permanent removal. Every backup encrypted and verified. Every recovery scenario documented step-by-step. RTO under 30 minutes for critical systems.

📊 Recovery Posture · All Systems

📦

DB Backups

90d

Encrypted · R2 · 4h ago

☁

Offsite Replication

100%

Cloudflare R2 · auto-rotate

🗑

Trash Bin

1,247

items recoverable · 90 days

🔑

Recovery Keys

✓

Vault + QR backup

⏰

RPO

< 1h

Max data loss window

⚡

RTO

< 30m

Max recovery time

📋

Runbook

100%

All scenarios documented

🎯

Last Drill

15/04

Next: 06/15/2026

🗑 90-Day Trash Bin All deletions recoverable for 90 days · then auto-purged

All1,247 🖼 Images487 🎬 Videos62 📄 Posts214 👤 Profiles8 💰 Payments12 📋 Documents186 📧 Messages278

	Item	Type	Business	Deleted By	Deleted On	Days Until Purge
	weekend-promo-aromatherapy.png	🖼 Image	Mindful Wellness	Diego M	05/24/2026	88 days
	customer-testimonial-may.mp4	🎬 Video	Bella Vista Spa	Sarah K	05/23/2026	87 days
📄	Weekend Special Post Draft	📄 Post	Ocean Breeze	Linh P	05/22/2026	86 days
👤	OLD: Coral Bay Spa profile	👤 Profile	(client closed account)	Boss	05/15/2026	76 days
💰	PAY-189 · Refund $299	💰 Payment	Duval Wine	Carlos R	05/12/2026	73 days
	old-logo-v1.jpg	🖼 Image	Mindful Wellness	Diego M	03/10/2026	12 days
📄	OLD: Service description v3	📄 Post	Serenity Lotus	System	03/05/2026	7 days
📧	Old welcome email v2	📧 Message	System-wide	System	02/28/2026	2 days

8 of 1,247 items shown · ⚠ 3 items expire within 14 days

🚨 Recovery Scenarios Click any scenario for step-by-step procedure

🧯 Client deleted by mistake

Restore from trash bin · maintain history · 5-step procedure

⏱ ~3 minutes

💸 Payment refund error

Reverse incorrect refund · audit Stripe + DB · reconcile

⏱ ~5 minutes

📤 Post published by accident

Unpublish from all platforms · log audit · restore later

⏱ ~2 minutes

🔓 Credential leaked

Emergency rotation · revoke all sessions · audit who saw it

⏱ ~10 minutes

🌐 Site broken after deploy

Rollback to previous version · investigate · root cause

⏱ ~3 minutes

🗄 Database corruption

Restore from latest backup · point-in-time recovery

⏱ ~25 minutes

🛑 All systems down

Full disaster recovery procedure · go-bag instructions

⏱ ~45 minutes

🦠 Ransomware / breach

Isolate · restore air-gapped backup · notify counsel

⏱ ~2 hours

🧯 Procedure: Client deleted by mistake

Identify the deleted client

Open the 90-day Trash Bin above · filter by Type = Profile · search for the client name. You'll see them with "Days Until Purge" remaining.

⚠ If older than 90 days, check the air-gapped weekly backup (Cloudflare R2).

Verify it's the right one

Click "View Backup" to see the full profile state before deletion: name, email, MRR, package, all linked posts, all credentials.

Restore with one click

Click "↺ Restore" button next to the row. The client and all their data (posts, payments, credentials, employee assignments) come back in under 30 seconds.

POST /api/v1/trash/restore body={"id":"client_XYZ","include_linked":true}

Re-link integrations (OAuth)

If the client had OAuth connections (Google/Facebook/Yelp), they may need to re-authorize. Send them the standard "Reconnect MakelyOS" email.

⚠ Vault credentials remain encrypted and intact — only OAuth refresh tokens may have expired.

Notify + document

Send the client a transparency note: "We restored your account from our automatic backup system. No data was lost." Add an entry to the Audit Log with reason and authoriser.

audit.log({actor: 'Boss', action: 'RESTORE_PROFILE', target: 'client_XYZ', reason: 'mistaken deletion by Maria L'})

Root cause + prevent recurrence

Talk to whoever deleted by mistake. Add the client to a "do not auto-delete" whitelist if appropriate. Consider enabling 2-key confirmation on delete for VIP clients.

⏱ Recovery Time Objectives Industry standard SLAs

RPO · Max Data Loss

< 1 hour

Continuous Supabase replication + hourly snapshots. Even in catastrophic failure, you'd lose less than 1 hour of new data.

RTO · Max Recovery Time

< 30 min

Full system restore from R2 backup tested quarterly. 30 minutes for full operational restore. Reads in 5 minutes.

🗓 Backup Schedule · All Layers

Layer	Frequency	Retention	Storage	Encryption	Last Run	Status
Supabase DB	Every 1 hour	90 days	Cloudflare R2 (us-east)	AES-256-GCM	4h ago	✓ OK · 4.2MB
Vault credentials	Every 6 hours	365 days	R2 + 1Password backup	AES-256-GCM + Argon2	2h ago	✓ OK
Audit log	Continuous (immutable)	7 years	R2 + WORM bucket	AES-256-GCM	Live	✓ OK
Asset library	Daily 3am UTC	90 days	R2 + Backblaze B2	AES-256-GCM	9h ago	✓ OK · 1.2GB
Site deployments	Per-deploy snapshot	50 deploys	Cloudflare Pages	built-in	3h ago	✓ OK
Stripe data	Daily	365 days	Stripe + local mirror	built-in	12h ago	✓ OK
Air-gapped offline	Weekly Sunday 4am	Forever (annual prune)	External USB · vault	AES-256 + PGP	3d ago	✓ OK

🚨 Emergency Contacts

Boss · founder · primary decision-maker
Email · phone · WhatsApp

Michael B. · Florida attorney
For: data breach · legal escalation · contracts

Anthropic · Claude AI provider
For: AI service issues · API outages

Supabase · primary database
For: DB outage · restore from offsite

Cloudflare · sites + backups
For: hosting · R2 · DNS · WAF

Stripe · payments
For: payment incident · chargeback dispute

MakelyOS · Disaster Recovery · v1 · 05/26/2026 · RPO < 1h · RTO < 30m · 90-day trash · 7-year audit retention